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Policies Portal • General Policies

Electronic Communications Policy


MERCABL is required to provide you with certain information in writing. This Electronic Communications Policy describes how we'll provide that information to you.

This policy is a part of our Terms of Use. By using any of MERCABL's services, you're agreeing to this policy and our Terms of Use.

  1. Information MERCABL Will Send You
  2. Communications Will Be Sent Electronically
  3. Delivery of Information
  4. Technical Requirements to Receive Electronic Communications
  5. Withdrawing Consent for Electronic Communications
  6. Updating Your Contact Information
  7. 1. Information MERCABL Will Send You

    From time to time, MERCABL may need to send you important messages relating to your use of our website, or related services (collectively, our “Services”). This information may include:

    • Terms, policies, and user agreements
    • Billing and transaction details
    • Privacy notices and disclosures
    • Tax statements or other legally required documents

    These documents will be provided to you electronically and are collectively referred to as “Electronic Communications”.

  8. 2. Communications Will Be Sent Electronically

    By using our Services you agree you are giving you consent to receiving all relevant or legally required information electronically. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. If language appearing next to a button on MERCABL's website informs you that you will agree to certain terms by clicking the button, then your click of the button will have the same legal effect as signing an agreement on paper.

  9. 3. Delivery of Information

    We may deliver Electronic Communications by:

    1. Sending them to the email address on file in your MERCABL account
    2. Posting them on our website or in our mobile applications
    3. Linking you to a webpage or online resource via an email notice
    4. Technical Requirements to Receive Electronic Communications

    To access and retain Electronic Communications, you need:

    • A computer or mobile device with internet access
    • A web browser that supports 128-bit encryption, with cookies enabled
    • A valid email address associated with your account
    • Sufficient storage space (electronic or physical) or a printer to save or print documents
  10. 4. Withdrawing Consent for Electronic Communications

    Because our marketplace relies on electronic communications to provide vital information, you agree that if you withdraw your consent to receive these communications, we may terminate your access to our Services. If you wish to withdraw consent, please submit a request to us at legal@MERCABL.com along with your current mailing address. Upon receiving your request, we will process the withdrawal, which may take up to three (3) months, during which you will still receive electronic communications. MERCABL reserves the right to charge reasonable fees to cover the costs of sending paper copies of Electronic Communications.

  11. 5. Updating Your Contact Information

    To ensure you receive all Electronic Communications, please keep your contact details — especially your email address — up to date in your MERCABL account. We are not responsible for missed communications if you fail to update your information.


Last updated on Apr 28, 2025